Shipping Policy

Shipping Policy – The Basics

At Anagham, we are committed to delivering our pure coconut oil products safely and efficiently to customers across India. Every order is carefully packed to preserve quality and ensure that it reaches you in excellent condition.

Order Tracking

Once your order has been shipped, a tracking link will be shared with you via email, SMS, or WhatsApp. If you have not received tracking information within two business days of placing your order, please contact us for assistance.

Damaged or Tampered Deliveries

We request customers to inspect their package upon delivery. If the package appears damaged, leaking, or tampered with, please take clear photographs and contact us within 3 days of delivery.

Our team will review the issue and, where appropriate, arrange a replacement or other suitable resolution.

Lost Shipments

In the unlikely event that a shipment is confirmed lost in transit by our courier partner, we will arrange a replacement or issue a refund, as appropriate.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at the time of placing an order. Additional shipping charges may apply if an order is returned or requires re-delivery due to an incorrect or incomplete address.

Delivery Confirmation

These delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, transportation disruptions, or other circumstances beyond our reasonable control.

Serviceability

While we strive to deliver to all locations across India, delivery to certain remote or restricted areas may require additional transit time. In rare cases where delivery is not possible, the order will be cancelled and the amount paid will be refunded.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp so that you can monitor its progress.

Shipping Coverage

We currently ship across India through trusted courier partners.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation. From time to time, we may offer free shipping on selected orders or promotional campaigns.

Estimated Delivery Timelines

Kerala: 2–4 business days
South India: 3–6 business days
Rest of India: 4–8 business days

These delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, transportation disruptions, or other circumstances beyond our reasonable control.

Contact Us

If you have any questions regarding your order, shipping status, or delivery, please contact us:

Email: swasthioilmills@gmail.com

Phone / WhatsApp: +91 9746175283

We are always happy to assist and ensure a smooth shopping experience.